Bilal Jaffery

Bilal Jaffery

Toronto, Ontario, Canada
10K followers 500+ connections

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About

Bilal spearheads global client services, delivering cutting-edge AI solutions that…

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Contributions

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Activity

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Experience

  • Blend360 Graphic

    Blend360

    Toronto, Denver, New York

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    Greater Toronto Area, Canada

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    Toronto, Canada Area

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    San Jose | Boston | Toronto

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    Toronto, Canada Area

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    Armonk, Toronto

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    Toronto, Canada Area

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    Toronto

Education

  • Massachusetts Institute of Technology Graphic

    Massachusetts Institute of Technology

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    Activities and Societies: digital media, design, game theory, process management

    Designing technologies and environments for creative learning in the digital age.

  • Joint program between University of Toronto’s Rotman School of Management and Sheridan Institute of Technology

Publications

  • Personalizing the customer experience using data, analytics and AI

    Deloitte

    We live in an era of connection—the consumer marketplace is no exception. Businesses are expected to not just meet the needs of customers, but anticipate and exceed them. Today’s marketplace is constantly fluctuating and it’s vital organizations adapt by harnessing the power of analytics and AI to make the necessary changes to survive and thrive.

    See publication

Projects

  • Forrester Groundswell Award for Sales 2.0 & Employee Engagement

    What does it take to achieve a Net Promoter Score that is higher than any other networking provider? For Enterasys, it was implementing a company-wide social revamp utilizing top-of-the-line social and collaboration technologies, including Salesforce Chatter, Google Apps, TimeTrade, Influitive and Hoopla. The main initiative driving the adoption was Enterasys' Sales 2.0 program, which uses social and cloud solutions to enhance sales effectiveness, leveraging social networking as a part of the…

    What does it take to achieve a Net Promoter Score that is higher than any other networking provider? For Enterasys, it was implementing a company-wide social revamp utilizing top-of-the-line social and collaboration technologies, including Salesforce Chatter, Google Apps, TimeTrade, Influitive and Hoopla. The main initiative driving the adoption was Enterasys' Sales 2.0 program, which uses social and cloud solutions to enhance sales effectiveness, leveraging social networking as a part of the company's sales and marketing process.

    Other creators
    See project

  • DeveloperWorks -- Forrester's Groundswell Award for best use of Social and Web to save over $100m/year

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    IBM developerWorks came out on top in the best use of supporting B2B in the Forrester's award ranking via the use of social technologies. IBM saves $100 million annually from people who use this resource instead of contacting support.

    Other creators
    • Branavan Ganesan,
    See project

Honors & Awards

  • CMO Council Member

    CMO Council

    An exclusive invite only council of global network of executives specifically dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide range of global industries. The CMO Council's 6,500+ members control more than $350 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide.

Languages

  • English

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Organizations

  • Digital Transformation and Experience Standards Association

    Executive Chairman

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