About
Bilal spearheads global client services and solutions, delivering cutting-edge AI-led…
Articles by Bilal
Contributions
Activity
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We're open sourcing everything we learned about reliable pipelines in Delta Live Tables as Apache Spark Declarative Pipelines! This API makes…
We're open sourcing everything we learned about reliable pipelines in Delta Live Tables as Apache Spark Declarative Pipelines! This API makes…
Liked by Bilal Jaffery
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Engineer and inventor Colin Chapman offers a guiding principle for high-performance: "Simplify, then add lightness."
Engineer and inventor Colin Chapman offers a guiding principle for high-performance: "Simplify, then add lightness."
Posted by Bilal Jaffery
Experience
Education
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Massachusetts Institute of Technology
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Activities and Societies: digital media, design, game theory, process management
Designing technologies and environments for creative learning in the digital age.
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Joint program between University of Toronto’s Rotman School of Management and Sheridan Institute of Technology
Publications
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Personalizing the customer experience using data, analytics and AI
Deloitte
We live in an era of connection—the consumer marketplace is no exception. Businesses are expected to not just meet the needs of customers, but anticipate and exceed them. Today’s marketplace is constantly fluctuating and it’s vital organizations adapt by harnessing the power of analytics and AI to make the necessary changes to survive and thrive.
Projects
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Forrester Groundswell Award for Sales 2.0 & Employee Engagement
What does it take to achieve a Net Promoter Score that is higher than any other networking provider? For Enterasys, it was implementing a company-wide social revamp utilizing top-of-the-line social and collaboration technologies, including Salesforce Chatter, Google Apps, TimeTrade, Influitive and Hoopla. The main initiative driving the adoption was Enterasys' Sales 2.0 program, which uses social and cloud solutions to enhance sales effectiveness, leveraging social networking as a part of the…
What does it take to achieve a Net Promoter Score that is higher than any other networking provider? For Enterasys, it was implementing a company-wide social revamp utilizing top-of-the-line social and collaboration technologies, including Salesforce Chatter, Google Apps, TimeTrade, Influitive and Hoopla. The main initiative driving the adoption was Enterasys' Sales 2.0 program, which uses social and cloud solutions to enhance sales effectiveness, leveraging social networking as a part of the company's sales and marketing process.
Other creatorsSee project -
DeveloperWorks -- Forrester's Groundswell Award for best use of Social and Web to save over $100m/year
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IBM developerWorks came out on top in the best use of supporting B2B in the Forrester's award ranking via the use of social technologies. IBM saves $100 million annually from people who use this resource instead of contacting support.
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Honors & Awards
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CMO Council Member
CMO Council
An exclusive invite only council of global network of executives specifically dedicated to high-level knowledge exchange, thought leadership and personal relationship building among senior corporate marketing leaders and brand decision-makers across a wide range of global industries. The CMO Council's 6,500+ members control more than $350 billion in aggregated annual marketing expenditures and run complex, distributed marketing and sales operations worldwide.
Languages
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English
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Organizations
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Digital Transformation and Experience Standards Association
Executive Chairman
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More activity by Bilal
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1 Week Left—Help Me Conquer Cancer! I’m just $1,675 away from my $4,500 fundraising goal for the Ride to Conquer Cancer. Every dollar supports…
1 Week Left—Help Me Conquer Cancer! I’m just $1,675 away from my $4,500 fundraising goal for the Ride to Conquer Cancer. Every dollar supports…
Liked by Bilal Jaffery
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I’m energized by BDO Canada’s elite sponsorship of the #RBCCanadianOpen last week. This partnership is about more than a week of world-class golf…
I’m energized by BDO Canada’s elite sponsorship of the #RBCCanadianOpen last week. This partnership is about more than a week of world-class golf…
Liked by Bilal Jaffery
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AI-based no-code data engineering is landing in Databricks. It's so easy to build pipelines now with a product that already understands your data…
AI-based no-code data engineering is landing in Databricks. It's so easy to build pipelines now with a product that already understands your data…
Liked by Bilal Jaffery
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This is Les Schwab. One of Charlie Munger's favorite founders. Les's autobiography was one of Charlie Munger's favorite books. If you read Les's book…
This is Les Schwab. One of Charlie Munger's favorite founders. Les's autobiography was one of Charlie Munger's favorite books. If you read Les's book…
Liked by Bilal Jaffery
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ING’s Credit Risk Model Validation tribe enjoyed a sunny day cleaning the beach – or rather collecting seashells since the beach was already…
ING’s Credit Risk Model Validation tribe enjoyed a sunny day cleaning the beach – or rather collecting seashells since the beach was already…
Liked by Bilal Jaffery
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I cannot believe today marks 20 years already since Steve Jobs gave one of the most iconic commencement speeches in history. Time flies. “Your time…
I cannot believe today marks 20 years already since Steve Jobs gave one of the most iconic commencement speeches in history. Time flies. “Your time…
Liked by Bilal Jaffery
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Are we approaching a tipping point for quantum computing? James Pearce of TechInformed reports on the soaring investment in the technology; the…
Are we approaching a tipping point for quantum computing? James Pearce of TechInformed reports on the soaring investment in the technology; the…
Liked by Bilal Jaffery
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Operation rabbit hutch is now complete. I decided to re-locate my office to a pod inside the workshop, and when I discovered that the pre-fab…
Operation rabbit hutch is now complete. I decided to re-locate my office to a pod inside the workshop, and when I discovered that the pre-fab…
Liked by Bilal Jaffery
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Due to an unfortunate incident with a toy car flying across the room and making contact with my laptop, I’ve had to spend a bit of time in Apple’s…
Due to an unfortunate incident with a toy car flying across the room and making contact with my laptop, I’ve had to spend a bit of time in Apple’s…
Liked by Bilal Jaffery
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Using Claude without MCP is like It's like buying an iPhone and only using it to make calls. Why would you limit yourself like that? It takes 10…
Using Claude without MCP is like It's like buying an iPhone and only using it to make calls. Why would you limit yourself like that? It takes 10…
Liked by Bilal Jaffery
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Non-competes remain one of the biggest blockers to healthy growth in Professional Services firms. When a Partner moves on, they don’t take your…
Non-competes remain one of the biggest blockers to healthy growth in Professional Services firms. When a Partner moves on, they don’t take your…
Liked by Bilal Jaffery
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sam altman just dropped a blog post on why we're entering the era of the "idea guy" so, i wrote down 19 ways to come up with startup ideas in the AI…
sam altman just dropped a blog post on why we're entering the era of the "idea guy" so, i wrote down 19 ways to come up with startup ideas in the AI…
Liked by Bilal Jaffery
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Excited to be level-setting the stage around the differences across Canadian and US video consumption at Canadian Marketing Association A Case for…
Excited to be level-setting the stage around the differences across Canadian and US video consumption at Canadian Marketing Association A Case for…
Liked by Bilal Jaffery
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When Ozan Varol first became a law professor, he’d pause mid-lecture and ask: “Does anyone have any questions?” -Crickets- He assumed he nailed the…
When Ozan Varol first became a law professor, he’d pause mid-lecture and ask: “Does anyone have any questions?” -Crickets- He assumed he nailed the…
Liked by Bilal Jaffery
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